Boca del Río, Mexico

Camino Real has excellent bay views and a nice location, but cleanliness and maintenance are inconsistent. Guests report bed bugs, dirty pools, and rooms missing basic amenities like coffee makers and hair dryers. Staff and restaurant service are good, though the hotel seems geared toward Spanish speakers.

Rooms are spacious and clean with comfortable beds. Staff are friendly and helpful, though front desk processes lag. The hotel sits in a good location near shops and beach, but it's dated and needs updates. Wifi doesn't reach the pool area and elevators sometimes break.

Rooms are mostly clean with decent sea views, but some guests found musty smells and worn beds. Staff are helpful and friendly. Parking is cramped, amenities are basic for a five-star hotel, and room service is slow.

The hotel recently remodeled rooms with ocean views in a quiet location. Staff consistently go above and beyond with friendly, attentive service across front desk, restaurants, and housekeeping. The breakfast buffet offers good variety and quality food.

Rooms are comfortable with good views, but AC breaks down and staff doesn't fix it fast. Construction noise happens. Decor looks dated. Staff are polite and helpful when you ask. Location near the boardwalk and carnival area is solid, though some guests report price gouging.