San Miguel de Allende, Mexico

Staff treats you right and the rooftop delivers great views and food. Rooms are comfortable but transparent doors let people see in when you're gone, and the price runs high for what you get. Expect early morning noise from the street.

Rooms are spacious, quiet, and comfortable with good views. The grounds and spa impress, but concierge service disappoints and housekeeping can miss requests. Rooftop restaurant offers stunning views but charges premium prices for small portions.

Guests sharply disagree. Some find rooms basic and small with a cramped pool, calling it overpriced compared to competitors. Others praise the service, food, and beautiful historic architecture with multiple courtyards. Staff consistently goes above and beyond, especially for weddings.

Luxurious rooms with top service and an excellent spa make this a relaxing retreat, but events and weddings frequently cause serious noise until late night. Book during non-event dates or expect disrupted sleep despite the $500+ nightly rate.

Cozy rooms with unique character sit scattered across multiple courtyards and stairs throughout the property. Staff works hard to help, breakfast impresses, and the location puts you near San Miguel's main attractions. Expect charming old-school vibes, though one guest faced unfixed shower temperature issues.

Staff really shines here, especially Omero and Adrianna. Rooms are clean and comfortable with nice views from the rooftop terrace. Location sits uphill from town center so you get quiet and peace, but expect stairs and an uphill walk back from the center.

Rooms are beautiful and comfortable with authentic Mexican decor and good natural light, though some near the main hall get noisy in mornings. Service quality swings wildly—some guests praise exceptional helpfulness while others report forgotten luggage and inflated delivery fees. The grounds and bar excel with excellent drinks and folk art everywhere.

Rooms are spotless and comfortable with great views, but AC breaks down and staff won't fix it or refund you. Staff quality varies wildly—some are genuinely excellent while others refuse to help. Watch out for the fake "complimentary breakfast" that's actually a timeshare pitch.

Rooms are clean and comfortable with good beds in a beautiful, well-designed space steps from the plaza. Staff is helpful but breakfast coffee is weak and billing needs checking. Pool is small and cold, spa facilities are cramped, and morning noise can be an issue in the main building.

Beds range from comfortable to old and sagging depending on your room. Shower water pressure fails unpredictably and management won't fix it or compensate you. WiFi barely works in rooms. Staff pressure you to tip included breakfast.

Staff remembers your drink orders and goes out of their way to help. The rooftop bar and restaurant deliver excellent food and wine with great views. Guests consistently praise the beautiful design, prime location, and genuine warmth throughout their stays.

Rooms are spacious but often have mold and clogged toilets. Staff ranges from unhelpful to excellent. The hotel lacks basic amenities like coffee makers and fridges, and doesn't warn guests about nearby events that create noise until late night.

Rooms are spacious and clean with working AC most of the time, but cleanliness varies wildly. Staff attitude ranges from genuinely warm to dismissive and unhelpful. Breakfast and amenities are solid, but expect inconsistent service quality.

Clean, comfortable rooms with strong water pressure and reliable hot showers, though they run small. Staff treats you well and the on-site restaurant saves money. You're a mile from town center, which keeps costs down but means walking or cheap cabs to reach sights.

Hot and cold water problems plague this hotel. Rooms are small and noisy from street traffic. Staff service varies widely, and the location sits far from downtown.

Avoid this hotel. Rooms are old, dirty, and noisy with broken fixtures, moldy bathrooms, and non-functional amenities. WiFi doesn't work, staff is unhelpful, and the place doesn't deserve its 4-star rating.