Boston, MA

Rooms are spacious with excellent harbor views and plenty of towels. Staff are genuinely helpful and friendly. The location puts everything within walking distance, but escalator construction and family groups can be disruptive. You'll find a good gym, pool, and Starbucks downstairs.

The grand lobby impresses, but rooms disappoint. Beds have poor quality bedding, thin comforters, and flat sheets that don't fit. Guests report cleanliness issues, loud hallways, running toilets, and thin walls. Staff quality varies wildly depending on who you get.

Rooms are clean and spacious with comfortable beds and good coffee service, though some guests wanted more seating. Staff treat you well with attentive doormen, but bellhop service can be unreliable. Location near the T and restaurants is excellent.

Rooms are clean, spacious, and quiet with excellent bridge and TD Garden views. The staff consistently goes out of their way to help guests and upgrade rooms. Hot water pressure fluctuates during showers, and some guests reported smelling marijuana smoke from other rooms.

Rooms are spacious and clean with comfortable beds. Breakfast is wildly inconsistent—some guests loved it, others found terrible coffee, stale pastries, and long waits. Staff are friendly and the Seaport location offers water views and transit access, but expect basic, dated interiors.

Rooms are spacious, clean, and comfortable with good water pressure, but the TV is outdated with no streaming apps. Staff is genuinely helpful and the location walks to major attractions. Expect aggressive fees: $35 daily destination charge, $41 parking per entry, and $60 charges for removing toiletries.

Comfortable beds and clean rooms with good views satisfy guests. Staff handles special requests well and stays professional even during busy conventions. Valet parking costs $65 nightly and breakfast runs $32 per person, making this an expensive but worthwhile Boston base.

Rooms are small but clean and comfortable with good beds and showers, though walls let noise through. Front desk service varies wildly—some staff go above and beyond while others ignore guests or fail to follow through on requests. The hotel has solid amenities and a convenient location, but expect inconsistent experiences overall.

Rooms are clean and comfortable with good beds but tight spaces and small bathrooms. Noise from nearby traffic is a real problem, especially at night. The location near Public Garden and transit is excellent, and staff like Ramon and Jenny deliver great service.

Rooms are dirty with dust, broken fixtures, and hard beds. Staff forgets tasks and doesn't follow through on promised perks. You'll pay high fees for a dated hotel with mediocre service, though the location near Faneuil Hall is solid.