Cartagena de Indias, Colombia

The hotel has excellent pools, good food, and responsive staff in a great location. Basic rooms are cramped with thin doors that let hallway noise through. Watch your bill at checkout and expect construction noise during the day.

The location in old town Cartagena is excellent for walking to restaurants and bars, but expect noise from nearby nightlife until early morning. Rooms are small and basic. Staff is consistently helpful and friendly. The rooftop pool offers good views.

Rooms are small and clean but have maintenance problems: flickering lights, peeling laminate flooring, broken bathroom tiles, and shower doors that leak. Musty smells linger in halls and rooms. Staff are friendly and breakfast is good, but the hotel cuts off breakfast service early even for guests with it included.