Cartagena de Indias, Colombia

The hotel has excellent pools, good food, and responsive staff in a great location. Basic rooms are cramped with thin doors that let hallway noise through. Watch your bill at checkout and expect construction noise during the day.

Rooms are clean with good views, but some have plumbing issues and poor locks. The beach location near restaurants and shops is excellent. Food variety disappoints vegetarians, pool service moves slowly, and renovations currently close the rooftop area.