Columbus, OH

The rooms are clean and cozy with exceptionally comfortable beds and good lighting. Staff treat you with genuine kindness and patience. The Short North location puts you near restaurants, breweries, and shops within walking distance, plus you're close to OSU campus and the airport.

Rooms have maintenance issues like broken safes, poor temperature control, and outdated toilets that don't work well. Service quality swings wildly depending on who you get. The staff and food shine, but you're paying premium prices for a dated property that needs real updates.

Rooms are modern and spacious with comfortable beds and good pillows, though cleanliness varies wildly between stays. Staff goes out of their way to help guests. One guest found significant dust buildup while others praised spotless conditions.