Columbus, OH

Rooms are spotless and comfortable with thoughtful setup. Staff goes above and beyond consistently, and the downtown location puts you walking distance from everything. The bars and restaurants onsite are worth visiting even if you're not staying here.

Rooms are clean and spacious but walls are paper thin so you'll hear neighbors. Staff goes above and beyond with service. Parking costs $12 daily and the hotel charges extra for meeting room wifi, though staff may help you work around it.

Rooms are spacious, clean, and feature comfortable plush beds with modern fixtures and impressive bathrooms. The free breakfast is substantial and well-presented. Staff quality varies widely, with some exceptional employees but occasional poor service and slow response times.

Rooms are clean and modern with good beds, but soundproofing is poor and you'll hear neighbors and hallway noise. Staff quality varies significantly depending on who you get. One guest found blood on bedding and the manager never followed up.

Spacious, clean rooms with great views beat the noise from elevators if you're near them. Staff excels at service and solving problems. Perfect location for the arena and convention center.

The rooms are clean and cozy with exceptionally comfortable beds and good lighting. Staff treat you with genuine kindness and patience. The Short North location puts you near restaurants, breweries, and shops within walking distance, plus you're close to OSU campus and the airport.

Rooms have maintenance issues like broken safes, poor temperature control, and outdated toilets that don't work well. Service quality swings wildly depending on who you get. The staff and food shine, but you're paying premium prices for a dated property that needs real updates.

Rooms are modern and spacious with comfortable beds and good pillows, though cleanliness varies wildly between stays. Staff goes out of their way to help guests. One guest found significant dust buildup while others praised spotless conditions.

Spacious suites with comfortable beds and office space impress guests, plus free hot breakfast and a beautiful indoor pool. Serious car break-ins plague the parking lot frequently, and staff respond poorly to complaints about maintenance issues like boiler failures and lack of hot water.

Rooms are spacious and recently renovated but still have finishing touches incomplete. The pool is clean but runs cold, and breakfast is weak except for the pancake maker. Construction noise happens 8am to 8pm, staff is friendly, and the location near I-71 and Polaris Mall works well.

Staff are consistently friendly and helpful, but rooms need work. Guests report stained carpets, broken fixtures, backed-up drains, and loud heating units. The advertised hot tub is boarded up with no online disclosure. Beds are comfortable, but the hotel feels outdated overall.