Houston, TX

Rooms are spacious and quiet with comfortable beds. Hot water fails regularly and elevators get backed up during busy hours. Staff quality varies wildly: some staff are genuinely kind and helpful, but one front desk worker was dismissive and rude.

Clean, modern rooms with comfortable beds, but expect noise from hallways and street traffic. The rooftop pool and hot tub are excellent though the lazy river runs cold in winter. Staff is friendly and responsive. Parking costs extra: $50-70, plus $14 daily for WiFi if you're not a Marriott member.

Guests report wildly inconsistent experiences. Some praise renovated rooms and helpful staff, while others describe rundown spaces, dirty bathrooms, broken fixtures, and rude service. Parking is small and poorly marked, and the $30 nightly fee frustrated guests.