Kansas City, MO

Rooms are spacious, clean, and comfortable with big beds and walk-in showers. Staff treats guests like family and the hotel buzzes with energy from weddings and events. The rooftop bar, lobby games, and nearby restaurants make it feel more like a cool local hangout than a typical chain hotel.

Rooms are very clean with comfortable beds and nice views. Staff responds quickly to problems. Expect noise from nearby police sirens and one-way street confusion, plus $25 daily parking in a small lot.

Spotless rooms with stunning downtown views and excellent soundproofing make this hotel stand out. Staff across every department treat guests warmly and go out of their way to help. Parking spots are tight for larger vehicles.

Staff remembers repeat guests and handles problems without complaint. Rooms are clean with comfortable beds and good water pressure. Most guests praise the service as exceptional, though one had a bad front desk interaction.

Rooms are clean and comfortable but small. Staff are genuinely friendly and helpful. Location near Power and Light District is great for entertainment, but valet parking costs $30-45 and street parking is tight.

Beautiful art-deco hotel in downtown KC with spotless, stylish rooms and quality amenities. Staff treat you well and the attached restaurant is solid. One guest got wrong room types after booking months ahead, so confirm your reservation carefully when you arrive.

Spacious, clean rooms with comfortable beds and high ceilings impress guests. Historic building feels elegant and modern. Service is friendly and helpful, though during busy events the kitchen struggles and parking is expensive or inconvenient unless you use valet.

Staff here go above and beyond, with genuinely friendly and helpful service across the board. Rooms are clean and comfortable with good views, though some overlook elevators causing noise and beds are firm. Valet service has had issues with slow vehicle retrieval and poor communication, though management addresses complaints.

Rooms are spacious and clean with great blackout drapes, but beds have very firm pillows that some guests found uncomfortable. Staff consistently go above and beyond with friendliness. Noise from other guests can be an issue, and bathroom cleanliness varies.

The hotel has modern, comfortable rooms with great city views. Staff quality swings wildly - some guests praise exceptional service while others report indifference during overbooking situations. Parking costs $30/day and the garage is tight, though the location near the streetcar and Country Club Plaza works well.

This hotel has inconsistent rooms and service. Guests report dirty bathrooms, broken AC, malfunctioning fixtures, and unprepared rooms, while front desk staff often act rude and unhelpful. A few staff members like Lex and Simone deliver great service, but most visits bring billing errors and poor maintenance.

Staff service shines and rooms are comfortable with good views, but valet is unreliable and parking garage security failed badly with multiple vehicle thefts. Location on the Plaza is excellent.

Rooms are clean but reek of old cigarette smoke that lingers on your clothes. Parking requires a long walk from a massive lot. The casino has good poker machines and decent dining, but smoke ventilation is weak in corner sections.

Great downtown location near attractions, but rooms have real problems. Pillows are bad, HVAC blows directly on beds, fixtures are outdated, and walls show stains. Staff is friendly and helpful, but you're paying extra for parking and breakfast.