Philadelphia, PA

Rooms are clean and comfortable with great showers, but thin walls let you hear neighbors. The casino and common areas reek of cigarette smoke and weed. Staff ranges from sweet to hostile depending on who you encounter, and the billing system can tie up thousands of dollars for days.

Rooms consistently well-reviewed across 8,027+ guest reviews.

Staff are warm and professional, but management fails to fix maintenance problems promptly. Rooms are clean with comfortable beds and good views, though some units have noise issues and awkward layouts. Location near Music Hall and Kimmel Center is excellent, but breakfast costs too much.

Tiny rooms with thin walls let in constant street noise and neighbor sounds. Hot water runs barely warm, pillows are lumpy, and housekeeping misses details like dirty cups under beds. Staff is friendly and the location near downtown is excellent, but you're paying for a clean place to sleep, not comfort.