Sacramento, CA

Comfortable beds and clean modern rooms with good views, but expect heavy fees on top of the quoted price. Staff is friendly and helpful, location is walkable to downtown. No bathtubs in rooms.

Staff deliver excellent service consistently, though one guest hit an impersonal check-in and got upcharged. Rooms are spacious and quiet with good views and comfortable beds, but towels feel worn and USB-C ports are missing. The location next to the Capitol beats most Sacramento hotels.

Staff genuinely cares and remembers guests, beds are comfortable, and the pool area is nice. Rooms have cheap fixtures that break easily, missing basics like tissues and safes, and housekeeping misses details like hair on towels and dirty windows. Breakfast costs extra and isn't worth it.

Rooms feel clean and comfortable with a good bed, but the hotel struggles with basic operations. Elevators have long waits, staff are helpful but inconsistent, and the surrounding area is rough. Skip it unless you need the location.

Staff treats you well, but highway noise keeps you awake and beds are rock hard. The hotel lies about noise sources and handles complaints poorly. Location next to the highway makes this place loud and unlivable for sleep.

The lobby looks nice but the rooms are dated with thin blankets, small bathrooms, popcorn ceilings, and broken fixtures. Staff service is inconsistent and the parking lot has security concerns with vehicle break-ins reported. The gym is decent and beds are comfortable, but expect noise from the highway and plan to pay extra for parking.

The AC doesn't cool well and water pressure is weak, but some guests report clean rooms. Housekeeping is unreliable and slow with serious sanitation issues reported including bloodstained bedding. Service quality varies wildly depending on staff.