San Antonio, TX

Rooms are spacious, clean, and quiet with comfortable beds. The downtown location puts you steps from the Riverwalk and restaurants, though some street noise reaches upper floors. Staff goes out of their way to help you, and the on-site restaurant Acenar beats tourist traps nearby.

Rooms are clean, spacious, and comfortable, but elevator noise bleeds through. Staff are genuinely friendly and helpful. Free breakfast and social hours with wine are solid perks, but prices jump during events and parking costs $30.

Rooms are clean and comfortable with nice bedding, though they lack microwaves and hair dryers. The hotel sits right on the Riverwalk with excellent access to restaurants and attractions. Staff consistently goes above and beyond to help guests, making this a standout for service.

Great staff and location near the Alamo, but housekeeping is inconsistent. Creaky floors and construction noise happen. One guest found a cockroach and got no bed cleaning in three days, while others praised cleanliness. Expect an older building with character, hit or miss service quality.

Rooms are comfortable with great Riverwalk views, but cleanliness is inconsistent. Staff service ranges from excellent to inattentive, and management has mishandled guest situations poorly. Location near the convention center and Riverwalk makes it convenient despite these issues.

Rooms are clean and comfortable with good beds. Staff goes out of their way to help guests. Breakfast is excellent with lots of options, and free parking makes mornings easy. Construction currently disrupts the parking area, but the location near River Walk and local attractions works well for most guests.

Staff treats you well, but the property feels dated and needs updates. Bathrooms smell questionable and toiletries underperform. Location on the Riverwalk is excellent, though the quieter section means less action nearby.

Rooms are clean and comfortable with good beds, but first-floor rooms lack privacy and bathrooms have drainage problems. Staff ranges from unfriendly to excellent depending on who you encounter. The location near Market Square is walkable and the free shuttle service is helpful, though the small breakfast area gets crowded.

Clean rooms with comfortable beds and quiet atmosphere, but roaches are a real problem. Staff and lobby are pleasant, and the free Riverwalk shuttle helps, though shuttle service stops at 1:30 am. Parking is expensive relative to what you get.