San Antonio, TX

Clean, spacious rooms with good Riverwalk views and balconies work well. Free breakfast and nightly drinks with dinner stretch your budget. Location beats everything else, though the whirlpool got dirty and some stairwells need cleaning.

Rooms are clean, spacious, and comfortable, but elevator noise bleeds through. Staff are genuinely friendly and helpful. Free breakfast and social hours with wine are solid perks, but prices jump during events and parking costs $30.

Rooms are clean and comfortable with nice bedding, though they lack microwaves and hair dryers. The hotel sits right on the Riverwalk with excellent access to restaurants and attractions. Staff consistently goes above and beyond to help guests, making this a standout for service.

Staff goes hard here with quick fixes and genuine kindness at all hours. Rooms are clean and comfortable with good beds, but bathrooms lack ventilation fans and bathtubs sit dangerously high. Breakfast buffet impresses with variety and hot coffee at your table.

Spacious, clean rooms with modern amenities in a great downtown location near River Walk and restaurants. Staff is friendly and helpful. Breakfast is solid with good vegetarian options. Watch out for slow elevators and occasional maintenance issues like poor tub drainage.

Villas are spacious and clean with full kitchens. Amenities like pools, lazy river, and activities impress families, but plumbing issues plague some rooms and staff responsiveness varies. Timeshare sales pitch happens but stays low-key.

Rooms smell bad and guests reported bedbugs and cigarette odors. Elevators and common areas stink too. Breakfast is poor and rarely refilled. Parking costs nearly as much as your room. Staff kindness doesn't fix these basic problems.

Spacious modern rooms with good water pressure and views overlook the Riverwalk. Housekeeping quality varies with occasional cleanliness issues. Staff goes out of their way to help, and the complimentary evening happy hour and made-to-order breakfast stand out.

Rooms are dark and stuffy with thin walls that let in street noise, bad smells, and outdated fixtures. Staff is friendly and breakfast is good, but AC struggles and you pay for valet parking. Noise from Bowie Street side is severe at night.

Rooms have serious cleanliness and maintenance issues including dirty bathrooms, broken fixtures, and old worn furniture, though the location near downtown is excellent. Staff service quality varies wildly. Valet parking costs $45-50 per night and guests report vehicle damage, so street parking is cheaper and safer. City noise penetrates windows despite soundproof rooms.

Staff here excels at customer service, but rooms are a gamble. One guest left after three filthy rooms with mold and dust, while another found theirs clean and up to date. This older property needs better housekeeping consistency for the high nightly rate.

Rooms are large and clean with good amenities, and the breakfast and restaurant staff earn consistent praise. Service quality varies significantly by staff member, and front desk handling of problems can disappoint. Parking costs extra and cleanliness isn't guaranteed.

Rooms are clean and comfortable with good beds. Staff goes out of their way to help guests. Breakfast is excellent with lots of options, and free parking makes mornings easy. Construction currently disrupts the parking area, but the location near River Walk and local attractions works well for most guests.

Staff treats you well, but the property feels dated and needs updates. Bathrooms smell questionable and toiletries underperform. Location on the Riverwalk is excellent, though the quieter section means less action nearby.

Bathrooms are cramped and rooms near the elevator are loud with poor soundproofing. Staff hospitality varies widely from excellent to frustrating with housekeeping communication issues. Location on Riverwalk is good but parking costs $25 and the immediate area isn't ideal for walking.

The rooms are clean, quiet, and upscale with good comfort. Staff members like Adolfo and Susie go out of their way to help guests. Food and bar options are solid, though parking costs $10 per night.

Great location on the Riverwalk with friendly staff, but cleanliness is inconsistent. Multiple guests found dirty floors, rust on fixtures, and brown residue on surfaces. Rooms lack USB outlets and streaming apps on TVs.

Rooms are clean and comfortable with good beds, but first-floor rooms lack privacy and bathrooms have drainage problems. Staff ranges from unfriendly to excellent depending on who you encounter. The location near Market Square is walkable and the free shuttle service is helpful, though the small breakfast area gets crowded.

Rooms are clean with comfortable beds and good views of the Riverwalk. Front desk moves slowly and gets backed up during check-in. Skip the valet parking due to mandatory tipping and slow service, though the location itself is excellent.

Rooms are clean and comfortable with nice pool views. Staff are generally friendly and helpful, though management handling of billing disputes is poor. Expect older bath towels and a $10 parking fee.

Staff hospitality shines but the hotel has real problems: musty smells, pest issues, slow elevators, a broken hot tub, and inconsistent room prep. The Riverwalk location is excellent, making it worth considering if management fixes maintenance issues.

Rooms are clean and spacious with comfortable beds, but the hotel nickels and dimes you with parking at $36 daily and surprise charges through faulty smoke sensors. Staff helpfulness varies wildly and the pool area smells bad.

Staff deliver exceptional service across dining and front desk. Rooms are clean and well maintained with good balconies, though toilets may need attention. Be aware the hotel allows many dogs, which could trigger allergies.

Staff goes above and beyond, but the hotel itself needs work. Rooms are spacious with comfy beds, but carpets are stained and dirty, furniture breaks easily, and freeway noise bothers guests. The sketchy surrounding area with homeless encampments makes nighttime walks unsafe. Parking costs extra.

Rooms are outdated and dirty with dust, mold on lampshades, and foggy bathrooms. Management ignores problems and doesn't follow up on serious issues like missing items. A train runs at night and keeps you awake.

Dependable rooms across 1,848+ guest reviews.

Rooms are clean and standard sized with comfortable beds, but lack outlets. Water pressure is strong. Location beats the exterior, putting you steps from Market Square and restaurants with free parking and breakfast included. Staff is responsive and the hotel stays quiet despite its central spot.

The location near the Alamo and Riverwalk is excellent for walking, but the valet parking system is broken—expect 30 to 60 minute waits and $35 to $40 daily charges. Rooms are clean but outdated with thin walls that let you hear neighbors. Front desk staff sometimes ignore requests.

Rooms are spacious with comfortable beds but suffer from poor lighting, worn furniture, and stained towels. The single elevator creates waits, and cleanliness varies wildly from clean to dirty with occasional ants and debris. Staff is friendly, breakfast is decent, and parking is free, but maintenance issues and pool problems are persistent concerns.