San Antonio, TX

Rooms are clean and spacious with comfortable beds and quiet conditions. Staff excels at service. Free breakfast and evening drinks are basic but included, though breakfast repeats the same eggs, sausage, and potatoes daily. Location near busy streets makes it loud outside, and slow elevators frustrate guests.

Staff delivers excellent service and the grounds are beautiful with good amenities. Rooms feel dated and need updates. Most guests love the experience, though one long-time visitor says quality dropped since Hilton took over and complaints about costs and rowdy pool behavior.

Clean, spacious rooms with good Riverwalk views and balconies work well. Free breakfast and nightly drinks with dinner stretch your budget. Location beats everything else, though the whirlpool got dirty and some stairwells need cleaning.

The Crockett sits right next to the Alamo with walkable access to the River Walk, making location its strongest feature. Rooms are small, basic, and dated with occasional maintenance issues like broken AC, but they're clean and have good water pressure. Staff is friendly, the tavern serves solid food with live music, and prices beat nearby alternatives.

Rooms are clean, spacious, and comfortable, but elevator noise bleeds through. Staff are genuinely friendly and helpful. Free breakfast and social hours with wine are solid perks, but prices jump during events and parking costs $30.

Rooms have uncomfortable beds, paper thin walls, broken plumbing that runs constantly, and dust everywhere. Staff ignore guests at check-in and refuse basic requests. The building is historically beautiful but the hotel does not maintain it or care about customer service.

Villas are spacious and clean with full kitchens. Amenities like pools, lazy river, and activities impress families, but plumbing issues plague some rooms and staff responsiveness varies. Timeshare sales pitch happens but stays low-key.

This hotel sits right across from the Alamo with great views and friendly staff, but rooms are dated and sometimes have issues with hot water and HVAC. Expect room layouts with poor bathroom privacy and call room service only if you have time to wait. The location makes it worth staying despite these problems.

Rooms are large and clean with good amenities, and the breakfast and restaurant staff earn consistent praise. Service quality varies significantly by staff member, and front desk handling of problems can disappoint. Parking costs extra and cleanliness isn't guaranteed.

Rooms are clean and comfortable with good water pressure, but have unfinished industrial looks with exposed pipes and noisy AC units. Parking costs $35-44 daily and the hotel chronically understaffs front desk and breakfast areas, creating long lines and poor service. Check-in delays happen regularly due to overbooking.

Staff goes above and beyond, but the hotel itself needs work. Rooms are spacious with comfy beds, but carpets are stained and dirty, furniture breaks easily, and freeway noise bothers guests. The sketchy surrounding area with homeless encampments makes nighttime walks unsafe. Parking costs extra.

Rooms are outdated and dirty with dust, mold on lampshades, and foggy bathrooms. Management ignores problems and doesn't follow up on serious issues like missing items. A train runs at night and keeps you awake.

Rooms are clean and standard sized with comfortable beds, but lack outlets. Water pressure is strong. Location beats the exterior, putting you steps from Market Square and restaurants with free parking and breakfast included. Staff is responsive and the hotel stays quiet despite its central spot.

Rooms are spacious with comfortable beds but suffer from poor lighting, worn furniture, and stained towels. The single elevator creates waits, and cleanliness varies wildly from clean to dirty with occasional ants and debris. Staff is friendly, breakfast is decent, and parking is free, but maintenance issues and pool problems are persistent concerns.