San Antonio, TX

Rooms are spacious, spotless, and comfortable with quality linens and oversized tubs. The River Walk location is quiet and convenient, staff consistently goes above and beyond, and the spa and fitness center are top-notch. Restaurant and rooftop pool add value.

Rooms are clean and comfortable with hot showers and soft beds, though some need refreshing. The real value comes from free breakfast, dinner buffet, and three drinks nightly plus excellent staff service. Location sits a quarter-block from the Riverwalk with direct basement access.

Staff genuinely care and go above and beyond with personal touches. The sprawling grounds, pools, restaurants, and common areas are beautiful and well maintained. Guests consistently praise the warm hospitality and attention to detail throughout the resort.

Clean, modern rooms with quality bedding and thoughtful touches like Nespresso machines. Staff excels at service. Expect a $25 daily amenities fee plus steep parking costs ($65 valet or $30 self-parking in a distant garage), and note you can't use food credits on checkout day.

Rooms are small but well-designed with comfortable beds, stained concrete floors, and spa-like bathrooms. River view rooms have partially blocked sights. Staff consistently goes above and beyond. The Riverwalk location puts restaurants and shops right outside.

Staff delivers excellent service and the grounds are beautiful with good amenities. Rooms feel dated and need updates. Most guests love the experience, though one long-time visitor says quality dropped since Hilton took over and complaints about costs and rowdy pool behavior.

Rooms are spotless and comfortable with nice riverwalk views. The location on the riverwalk puts you steps from restaurants and attractions. Staff is mostly friendly and helpful, though valet service is slow and unreliable with long waits and app tracking failures.

Staff goes hard and treats you right. Rooms are spacious and clean with good daily housekeeping. Valet parking costs $70, self-park is $44, but you're steps from the River Walk and Convention Center.

Rooms are spacious and clean with huge showers. Staff goes above and beyond with attentive service. The location near the riverwalk, on-site restaurants, and St. Anthony Club bar all impress guests.

Rooms are spacious, clean, and quiet with comfortable beds. The downtown location puts you steps from the Riverwalk and restaurants, though some street noise reaches upper floors. Staff goes out of their way to help you, and the on-site restaurant Acenar beats tourist traps nearby.

The Crockett sits right next to the Alamo with walkable access to the River Walk, making location its strongest feature. Rooms are small, basic, and dated with occasional maintenance issues like broken AC, but they're clean and have good water pressure. Staff is friendly, the tavern serves solid food with live music, and prices beat nearby alternatives.

Rooms are spacious and clean with good beds and River Walk views, but they're dated, dark, and thin windows let in street noise and construction sounds. Staff and location are excellent. One guest found it overpriced for the room quality.

Rooms are clean and well-maintained with decent space, though beds run hard and pillows soft. Location puts you steps from River Walk and shopping. Staff stays friendly and helpful. Parking costs money either way, valet or lot.

Rooms have uncomfortable beds, paper thin walls, broken plumbing that runs constantly, and dust everywhere. Staff ignore guests at check-in and refuse basic requests. The building is historically beautiful but the hotel does not maintain it or care about customer service.

Great staff and location near the Alamo, but housekeeping is inconsistent. Creaky floors and construction noise happen. One guest found a cockroach and got no bed cleaning in three days, while others praised cleanliness. Expect an older building with character, hit or miss service quality.

Villas are spacious and clean with full kitchens. Amenities like pools, lazy river, and activities impress families, but plumbing issues plague some rooms and staff responsiveness varies. Timeshare sales pitch happens but stays low-key.

Rooms are comfortable with great Riverwalk views, but cleanliness is inconsistent. Staff service ranges from excellent to inattentive, and management has mishandled guest situations poorly. Location near the convention center and Riverwalk makes it convenient despite these issues.

This hotel sits right across from the Alamo with great views and friendly staff, but rooms are dated and sometimes have issues with hot water and HVAC. Expect room layouts with poor bathroom privacy and call room service only if you have time to wait. The location makes it worth staying despite these problems.

Riverwalk location is excellent with stunning views. Rooms are clean and updated, though pillows smell bad to some guests. Staff consistently treats you well from valet to front desk. Parking costs $50 unless you use the app for discounts.

Staff consistently delivers excellent service and attention. The rooftop restaurant offers stunning skyline views, and the quiet north Riverwalk location keeps noise down while staying close to action. Rooms feel modern and stylish with good views, though construction nearby is an occasional issue.

Spacious modern rooms with good water pressure and views overlook the Riverwalk. Housekeeping quality varies with occasional cleanliness issues. Staff goes out of their way to help, and the complimentary evening happy hour and made-to-order breakfast stand out.

Spacious rooms with comfortable beds and great views of the Riverwalk or city. Staff goes above and beyond with service. One guest reported a couch that smelled like urine, so inspect your room carefully, and the surrounding area gets crowded with homeless people.

Rooms are clean and comfortable with good water pressure, but have unfinished industrial looks with exposed pipes and noisy AC units. Parking costs $35-44 daily and the hotel chronically understaffs front desk and breakfast areas, creating long lines and poor service. Check-in delays happen regularly due to overbooking.

Rooms are small but clean and quiet, located steps from the Riverwalk with convenient ground-floor parking access. Staff excellence varies wildly—most employees go above and beyond, but elevator breakdowns and valet delays plague some stays. The hotel shines or stumbles depending on when you visit.

Rooms are spacious and comfortable with thoughtful touches like steamers and record players, but doors slam loudly and sound insulation is poor. Shower runs warm not hot. Staff delivers exceptional service, though some maintenance issues go unresolved. Parking costs $60 a night.

Staff deliver exceptional service across dining and front desk. Rooms are clean and well maintained with good balconies, though toilets may need attention. Be aware the hotel allows many dogs, which could trigger allergies.

Clean rooms with comfortable beds and quiet atmosphere, but roaches are a real problem. Staff and lobby are pleasant, and the free Riverwalk shuttle helps, though shuttle service stops at 1:30 am. Parking is expensive relative to what you get.