San Francisco, CA

Spacious rooms with excellent water pressure, big bathrooms, and garden views. Staff excels at service across every department and handles busy periods smoothly. The hotel includes pool and fitness access, though dining costs extra.

Beds are excellent and views impress, but rooms need deep cleaning and maintenance attention. Staff vary wildly at check-in and charge extra for wifi and gym access. The historic lobby dazzles, though crowds during peak times create chaos.

Rooms are small, clean, and comfortable with good beds, but smell musty and feel dated. Construction noise happens early mornings. You get a charming historic hotel in a great location if you book a room with a private bathroom and avoid renovation floors.

Rooms are spacious and clean with good views, but beds are undersized and some areas feel dated. Staff is friendly and the Nob Hill location near cable cars is excellent. Elevators frequently break down, breakfast is overpriced and mediocre, and parking costs $85 daily.