San Francisco, CA

Staff greet you at arrival and handle check-in smoothly. Rooms are clean, modern, and well-equipped with outlets and comfortable beds. The location puts you steps from ferries and cable cars with safe walkable streets, though one guest reported a credit card fraud incident tied to check-in.

Rooms are clean and standard with excellent city and bay views. Staff consistently goes above and beyond. Location near the conference center puts you within walking distance of restaurants, bars, and entertainment. The indoor pool, jacuzzi, and gym are solid perks.

Rooms are clean and spacious with good views from higher floors. Staff quality swings wildly, from genuinely caring to rude and dismissive. The rooftop bar offers city views but gets packed and overpriced.

Rooms are spacious and comfortable with good beds, but noise from AC and fridge disrupts sleep and floors need better vacuuming. Staff excels at service and the location beats most downtown hotels. Breakfast impresses and parking costs $26 daily.

The hotel has stunning city views and comfortable beds, but it's older and shows dust issues that triggered allergies for at least one guest. Rooms are small but clean overall, and the location near Union Square is excellent. It costs more than competitors and lacks a pool or free breakfast.

Solid rooms with great views and a responsive staff team, but expect dim lighting, crowded breakfast areas, hidden fees around $150, and mediocre food for the $400 nightly price. The gym is good and location is convenient.

Rooms have excellent views, spacious bathrooms with thoughtful storage and large-font labels, and plugs on both sides of the bed. The location beats Union Square with easy transit access, and the 46th floor bar with city views impresses guests. Staff consistently goes above and beyond to help.

Rooms are small with doors that hit each other, but they have high quality bedding. Staff is genuinely friendly and helpful. The Embarcadero location puts you near the Ferry Building and restaurants, though parking costs over $80 and you won't get a bay view unless you request it.

Rooms are spacious and clean with good views, but beds are undersized and some areas feel dated. Staff is friendly and the Nob Hill location near cable cars is excellent. Elevators frequently break down, breakfast is overpriced and mediocre, and parking costs $85 daily.

Rooms are clean and quiet with comfortable beds, though they feel dated with finicky AC. Staff goes above and beyond with quick service and upgrades. The unbeatable location near Powell Station and Union Square makes it worth the aging decor.

Beds and bathrooms are spotless and comfortable, but rooms have thin walls, poor views, and some lack proper locks on bathroom doors. Staff excels and location beats everything, but breakfast disappoints and a surprise $30 daily amenity fee covers supposedly free wifi that often doesn't work. Valet parking costs $65-70.

Rooms feel worn and dated with chipping paint, broken fixtures, and poor maintenance despite claims of cleanliness. The location near Fisherman's Wharf is excellent, but the four-star price doesn't match the actual condition. Staff handled serious incidents poorly, raising safety concerns.

Clean rooms with decent views and decent beds, but they're small. The hotel buzzes with activity and charges premium prices for breakfast and amenities. Location near Fillmore Street and Bill Graham works well for tourists.