San José del Cabo, Mexico

Rooms have maintenance problems like broken locks, leaking fridges, and roaches. Staff is inconsistent: some guests praise Manuel, Ricardo, and Marina while others report being ignored and dismissed. No elevator, stairs only. Expect slow restaurant service and broken amenities like safes and AC units.

The hotel is old and cheap, with thin walls, lumpy pillows, and limited outlets. Guests praise the friendly staff and beach location but complain about construction noise, uncomfortable beds, and scratchy sheets. Food quality splits opinions, though the mango margaritas and tacos earn consistent praise.