San Miguel de Allende, Mexico

Rooms are spacious, quiet, and comfortable with good views. The grounds and spa impress, but concierge service disappoints and housekeeping can miss requests. Rooftop restaurant offers stunning views but charges premium prices for small portions.

Rooms are beautiful and comfortable with authentic Mexican decor and good natural light, though some near the main hall get noisy in mornings. Service quality swings wildly—some guests praise exceptional helpfulness while others report forgotten luggage and inflated delivery fees. The grounds and bar excel with excellent drinks and folk art everywhere.

Rooms are small but cozy and clean, with some shower temperature issues reported. The hotel sprawls across multiple courtyards and stairs, creating quiet spots to relax. Staff is friendly and helpful, and included breakfasts are good. Location works well for exploring the town.

Rooms are spacious but often have mold and clogged toilets. Staff ranges from unhelpful to excellent. The hotel lacks basic amenities like coffee makers and fridges, and doesn't warn guests about nearby events that create noise until late night.

Dirty, noisy rooms with broken fixtures, mold, and clogged showers. WiFi doesn't work, staff unhelpful, and the hotel charges upfront and overprices tourists. The 4-star rating is fake.