Adelaide, Australia

Spacious, clean, modern rooms with comfortable beds and marble finishes. Staff go above and beyond, handling problems quickly and gracefully. The central location puts you near trams and shops, and the pool and gym are solid extras.

Rooms are spacious, modern, and clean with excellent views. Staff delivers outstanding service and fast room service. The pool is small and chlorinated heavily, parking costs $70 per night, and some guests found in-room dining options limited.

The beds are genuinely comfortable and rooms are clean and spacious, but you pay premium prices for basic missing features like USB ports, proper shower enclosures, and complimentary water. Staff handling can be dismissive, though the restaurant delivers excellent food and service. Location works well for events, though parking costs extra and aircon controls frustrate guests.

Rooms are clean and stylish with real wood floors and comfortable beds. Staff are genuinely helpful and the location near Rundle Street is excellent. Book a balcony room only if you just want to stand on it, since you can't sit there despite paying extra.

Staff excel at customer service, especially during difficult situations. However, rooms can have serious cleanliness issues like stains on towels, carpets, and furniture, plus flickering lights and odd smells. Management doesn't respond well to complaints.

Rooms are spacious and comfortable but cleanliness issues recur across stays, with guests finding dirt, rubbish, and odors. Lifts are painfully slow for upper floors. Staff deliver excellent service and breakfast impresses when the kitchen doesn't malfunction.

Rooms are clean but small with frosted glass bathrooms that lack privacy. The central location works well for getting around Adelaide. Staff are friendly, but expect to pay extra for parking and watch that housekeeping respects do-not-disturb signs and belongings.

Spacious, clean rooms with comfortable beds and good bathrooms, though street noise from Hindley Street can be loud on weekends. The hotel sits in a central location near shopping and restaurants, with a decent pool and gym. Staff are helpful and the on-site food is better than typical hotel fare.

Staff are genuinely helpful and friendly. Rooms vary wildly in cleanliness and condition with some guests finding dirty surfaces, mold smells, and lumpy beds while others report clean spaces. Air conditioning struggles on hot days and wifi won't support streaming devices.