Alexandria, VA

Great staff and location make guests feel welcome, but the hotel has serious maintenance problems. Rooms suffer from broken heaters, leaks, poor cleaning, and pest issues that required multiple room changes for one guest. Comfortable beds and nice views when things work.

Spacious rooms with city views and great King Street location, but the heating system recently broke for multiple guests with poor compensation. Front desk staff are friendly and helpful, though checkout policies are strict and parking costs $40 nightly.

Staff treats you exceptionally well and breakfast impresses. Rooms stay spotless and temperature controlled, but beds disappoint some guests. Expect shower temperature swings, weak toilet flushing, and parking fees that feel tacked on.

Rooms are inconsistently maintained, ranging from clean and comfortable to dirty with mildew, stains, and broken heat. Parking costs $32 nightly with no guaranteed spots. Front desk staff ranges from helpful to rude and unresponsive, with serious follow-up problems on reservations.