Alexandria, VA

Spacious rooms with hard mattresses and small double beds sit in a noisy atrium where sound carries from hallways. Staff goes above and beyond to help guests. Parking is tight and expensive at $38 nightly.

Great staff and location make guests feel welcome, but the hotel has serious maintenance problems. Rooms suffer from broken heaters, leaks, poor cleaning, and pest issues that required multiple room changes for one guest. Comfortable beds and nice views when things work.

Spacious rooms with good views, excellent front desk staff, and a great location near King Street dining and the Metro. However, the hotel has serious HVAC problems that left guests freezing, staff didn't disclose heating issues at check-in, and management refuses to compensate or resolve complaints.

Rooms are spacious and comfortable with good water pressure, but maintenance issues plague the hotel: broken elevators, nonfunctional ice machines, moldy sealant, roaches, and gaps around tubs. Staff tries hard but can't fix booking errors or missing amenities. The hotel charges $10-15 daily for parking without warning.

Rooms suffer from maintenance problems like clogged drains and cigarette smell, and staff don't follow through on complaints. The location near the train station is good, but you'll deal with tired conditions and unresponsive management when things go wrong.

Staff treats you exceptionally well and breakfast impresses. Rooms stay spotless and temperature controlled, but beds disappoint some guests. Expect shower temperature swings, weak toilet flushing, and parking fees that feel tacked on.

Beds are comfortable and staff goes out of their way to help. Bathrooms run small and one guest reported strong odors and poor ventilation. Breakfast buffet with omelets is a highlight, and the location near Mark Center works well for visitors.

Rooms are inconsistently maintained, ranging from clean and comfortable to dirty with mildew, stains, and broken heat. Parking costs $32 nightly with no guaranteed spots. Front desk staff ranges from helpful to rude and unresponsive, with serious follow-up problems on reservations.

Rooms are clean and comfortable with good beds. Staff goes above and beyond to help. Expect high deposit fees that match your room rate, and request daily cleaning since the hotel only cleans on request.

Rooms are spacious and clean with good water pressure but thin walls let noise through. Staff quality varies wildly and food service is slow with limited options. Parking costs $15 daily and the location near highways means road noise.