Alexandria, VA

Spacious rooms with hard mattresses and small double beds sit in a noisy atrium where sound carries from hallways. Staff goes above and beyond to help guests. Parking is tight and expensive at $38 nightly.

Great staff and location make guests feel welcome, but the hotel has serious maintenance problems. Rooms suffer from broken heaters, leaks, poor cleaning, and pest issues that required multiple room changes for one guest. Comfortable beds and nice views when things work.

Spacious rooms with good views, excellent front desk staff, and a great location near King Street dining and the Metro. However, the hotel has serious HVAC problems that left guests freezing, staff didn't disclose heating issues at check-in, and management refuses to compensate or resolve complaints.

Rooms have dirty, clogged drains and smell like cigarette smoke. Staff double charges credit cards and ignores complaints. Location near the train station is good, but the hotel itself is worn out and not worth the hassle.

Rooms are spacious and comfortable with good water pressure, but maintenance issues plague the hotel: broken elevators, nonfunctional ice machines, moldy sealant, roaches, and gaps around tubs. Staff tries hard but can't fix booking errors or missing amenities. The hotel charges $10-15 daily for parking without warning.

Rooms are clean with comfortable bedding and good temperature control, but mattresses vary and showers have temperature issues. Staff delivers exceptional service. Breakfast impresses. Parking costs extra and toilets flush weakly.

Beds are comfortable and staff is friendly and helpful. Bathrooms run small with good shower pressure. One guest reported a strong smell and poor ventilation in their room, while others praised views and convenient on-site dining with excellent breakfast service.

Rooms are small, often dirty with mildew smells and stains, and have dated TVs and broken heating. Parking costs $32 nightly with no guaranteed spots. Front desk staff are rude and unresponsive to problems.

Rooms are clean and comfortable with good beds. Staff goes above and beyond to help. Expect high deposit fees that match your room rate, and request daily cleaning since the hotel only cleans on request.

Rooms are spacious and clean with good water pressure but thin walls let noise through. Staff quality varies wildly and food service is slow with limited options. Parking costs $15 daily and the location near highways means road noise.