Atlanta, GA

Rooms are clean, spacious, and comfortable with quality bedding. Staff quality varies wildly by person, and valet parking costs $60 nightly. The downtown location near attractions and transit is excellent, but the immediate neighborhood feels unsafe to some guests, especially in late afternoon.

Staff goes above and beyond with attentive service. Rooms are clean and spacious with great park views, but refrigerators run warm and bathrooms get humid after multiple showers. Location next to the aquarium and downtown attractions is excellent.

Rooms are clean and comfortable with great views from higher floors. Staff provides excellent service and the iconic atrium architecture impresses guests. Be aware that group check-ins can face major delays, and carpets are dated.

Staff here treat you like family, but rooms have real problems. AC breaks down, showers run scalding hot, and cleanliness varies wildly between rooms. Street noise is loud. You'll either get an amazing stay or a frustrating one.

Staff and location shine, but rooms are inconsistent. Some guests praise cleanliness and comfort while others report stains, broken lights, low water pressure, and ignored housekeeping requests. Expect mixed maintenance issues and hit-or-miss service reliability.

Rooms have good layouts with separate sleeping areas and decent amenities, but cleanliness is inconsistent with reports of mold and dirty spaces. Parking is a major problem: guests share a small lot with the public and may get charged $65 daily elsewhere. Staff interactions range from excellent to hostile and aggressive.