Atlanta, GA

The room is spacious and comfortable with a great bed and clean finishes, but plumbing noise wakes guests at night. Service ranges wildly: some staff go out of their way to help while others ignore requests for hours. Food quality disappoints for the price, and the hotel nickel-and-dimes guests with surprise charges and valet fees.

Staff goes above and beyond with genuine warmth and attention. Rooms are modern and clean with excellent showers, soft beds, and quality robes. The on-site restaurant Nest and Club Signia lounge are both strong amenities with skilled servers.

Rooms are beautiful and clean but have serious issues: guests found mold in coffee machines and experienced loud banging noise that ruined sleep. Staff goes above and beyond except housekeeping and checkout managers. Valet service is slow.

Rooms are clean, spacious, and comfortable with quality bedding. Staff quality varies wildly by person, and valet parking costs $60 nightly. The downtown location near attractions and transit is excellent, but the immediate neighborhood feels unsafe to some guests, especially in late afternoon.

Rooms are clean and comfortable with good beds, but elevator breakdowns are chronic and severe. You'll wait 30+ minutes to reach your room or get stuck between floors. Staff are genuinely kind and helpful, which barely makes up for the infrastructure problems.

Spacious rooms with great balconies overlooking the runway attract plane lovers but prepare for constant airplane noise through single-pane windows, especially at night. Staff delivers excellent service and comfortable beds. Free airport shuttle and convenient location work well for quick stays, though the bathroom lock issue was odd.

Staff goes above and beyond with attentive service. Rooms are clean and spacious with great park views, but refrigerators run warm and bathrooms get humid after multiple showers. Location next to the aquarium and downtown attractions is excellent.

Rooms are clean and spacious with good views, but the bed isn't comfortable and wifi costs $10 a day. Check-in delays happen frequently during events, sometimes hours past your arrival time. Staff friendliness varies widely, and the hotel charges extra for basic services like luggage help and transportation assistance.

Rooms are clean and comfortable with great views from higher floors. Staff provides excellent service and the iconic atrium architecture impresses guests. Be aware that group check-ins can face major delays, and carpets are dated.

Staff treat you well and the location near Centennial Olympic Park rocks, but the hotel has real problems. Rooms stay too warm even on cool settings, wifi is painfully slow, and technical glitches happen regularly. You'll get a decent breakfast and friendly service, though management won't compensate you when things go wrong.

Staff quality varies wildly—some go above and beyond while others act annoyed. The location works well with nearby dining and shopping, free parking, and a functional gym, but card access sensors frequently malfunction and require staff help to exit.

Staff here treat you like family, but rooms have real problems. AC breaks down, showers run scalding hot, and cleanliness varies wildly between rooms. Street noise is loud. You'll either get an amazing stay or a frustrating one.

Staff and location shine, but rooms are inconsistent. Some guests praise cleanliness and comfort while others report stains, broken lights, low water pressure, and ignored housekeeping requests. Expect mixed maintenance issues and hit-or-miss service reliability.

Rooms have good layouts with separate sleeping areas and decent amenities, but cleanliness is inconsistent with reports of mold and dirty spaces. Parking is a major problem: guests share a small lot with the public and may get charged $65 daily elsewhere. Staff interactions range from excellent to hostile and aggressive.