Baltimore, MD

The rooms are spacious, clean, and stylish with great views and comfortable beds, but towels are worn out with holes and bed corners are dangerously sharp. The location near museums and downtown is excellent. Staff are friendly and the rooftop restaurant impresses guests.

Clean spacious rooms with comfortable beds and blackout curtains let you sleep well despite downtown noise. Staff consistently goes above and beyond with genuine warmth. Great downtown location near restaurants and cultural spots, though Inner Harbor requires a paid ride in winter.

Rooms are clean and comfortable with good views, but cleanliness varies by room and thin sheets are standard. Staff are friendly and helpful with early check-in available. Safety concerns exist with understaffed front desk at night allowing vagrants into the building.

The beds are genuinely excellent. Staff service is exceptional and warm. However, you'll find missing basic amenities like free coffee and water, the restaurant disappoints, parking costs a fortune, and the hotel struggles with lost property claims.