Baltimore, MD

Cleanliness is inconsistent - some guests found rooms spotless while others reported foul smells and hair in beds. Staff ranges from warm and accommodating to absent during night shifts, creating serious safety gaps. Location near restaurants and parking is good, but expect hit-or-miss service quality.

Rooms are spacious and clean with comfortable beds and city views. Staff goes out of their way to help guests. The main complaint is the 4 p.m. check-in time, which guests think is too late.

Rooms are clean, spacious, and comfortable with quality beds. Staff is friendly and professional, though service consistency varies—some guests got excellent attention while others waited multiple times for basic requests like bedding. Location near the convention center works well.

Great harbor views and excellent staff make this hotel worth it, but request a high floor to escape noise from the open lobby design. Beds are comfortable and the location puts you near restaurants. Toilets run small and booking staff can be frustrating.

Rooms are clean, comfortable, and well-maintained with a comfortable bed. Service quality swings wildly depending on which staff member helps you, from genuinely warm and professional to rude and dismissive. The location near the harbor is excellent.

Location works well for Inner Harbor access, but the hotel needs renovation. Rooms are spacious with dated furnishings and cleanliness issues like hair and stains. Staff quality varies wildly, valet is great but front desk is overwhelmed and unwelcoming. Skip the expensive valet parking and use the $5 garage instead.