Baltimore, MD

Staff excels with genuine friendliness and helpfulness, especially at breakfast and front desk. Housekeeping fails at basic tasks like restocking towels and pillows during multi-day stays. Parking costs $45 daily, breakfast impresses, and the location near the harbor works well.

Rooms are clean, spacious, and comfortable with quality beds. Staff is friendly and professional, though service consistency varies—some guests got excellent attention while others waited multiple times for basic requests like bedding. Location near the convention center works well.

Rooms are dated and cramped with street noise bleeding through, though some guests found beds comfortable. Breakfast quality varies wildly from cold and unappetizing to fresh and hot. Staff hospitality ranges from outstanding to reportedly rude, and clarify valet parking costs before arrival.