Baltimore, MD

Rooms are spacious and comfortable with good beds, though some feel outdated. Staff is friendly and helpful, but understaffing at the front desk causes long wait times. The Inner Harbor location puts you walking distance from attractions, and the hotel is clean with decent amenities like a heated pool.

Rooms are spacious and clean with comfortable beds. Staff excels at hospitality. Maintenance issues occur, parking costs $50, and the hotel lacks lunch options, though one guest experienced a serious safety incident involving a disturbed individual.

The beds are genuinely excellent. Staff service is exceptional and warm. However, you'll find missing basic amenities like free coffee and water, the restaurant disappoints, parking costs a fortune, and the hotel struggles with lost property claims.

Rooms vary wildly in cleanliness and condition - some guests found them spotless while others discovered trash, dirty sheets, and mold. The historic lobby and architecture impress, but expect dated TVs and potentially staffing issues that affect room turnover. Excellent value pricing attracts guests who overlook these inconsistencies.