Baltimore, MD

Rooms are clean and comfortable with good beds, but noise from adjacent rooms disrupts sleep. Front desk staff quality varies wildly—some go above and beyond while others are dismissive and unhelpful. Call ahead to confirm they'll handle your specific requests before arriving.

The rooms are spacious, clean, and stylish with great views and comfortable beds, but towels are worn out with holes and bed corners are dangerously sharp. The location near museums and downtown is excellent. Staff are friendly and the rooftop restaurant impresses guests.

Clean spacious rooms with comfortable beds and blackout curtains let you sleep well despite downtown noise. Staff consistently goes above and beyond with genuine warmth. Great downtown location near restaurants and cultural spots, though Inner Harbor requires a paid ride in winter.

Rooms are spacious and clean with comfortable beds and good views of the harbor. Staff consistently goes out of their way to help guests. The location near the harbor is excellent, valet parking costs around $30, and breakfast offers more variety than typical hotels.

Staff delivers excellent service and the Inner Harbor location puts you near restaurants and attractions. The modern rooms have good views and wood floors, but the mattresses are cheap and unsupportive. The hotel has declined recently by cutting free coffee and some staff amenities.

Rooms are spacious and comfortable with good beds, though some feel outdated. Staff is friendly and helpful, but understaffing at the front desk causes long wait times. The Inner Harbor location puts you walking distance from attractions, and the hotel is clean with decent amenities like a heated pool.

Rooms are spacious and clean with comfortable beds and city views. Staff goes out of their way to help guests. The main complaint is the 4 p.m. check-in time, which guests think is too late.

Great harbor views and excellent staff make this hotel worth it, but request a high floor to escape noise from the open lobby design. Beds are comfortable and the location puts you near restaurants. Toilets run small and booking staff can be frustrating.

Rooms are spacious and clean with comfortable beds. Staff excels at hospitality. Maintenance issues occur, parking costs $50, and the hotel lacks lunch options, though one guest experienced a serious safety incident involving a disturbed individual.

The beds are genuinely excellent. Staff service is exceptional and warm. However, you'll find missing basic amenities like free coffee and water, the restaurant disappoints, parking costs a fortune, and the hotel struggles with lost property claims.

Rooms vary wildly in cleanliness and condition - some guests found them spotless while others discovered trash, dirty sheets, and mold. The historic lobby and architecture impress, but expect dated TVs and potentially staffing issues that affect room turnover. Excellent value pricing attracts guests who overlook these inconsistencies.

Rooms are clean, comfortable, and well-maintained with a comfortable bed. Service quality swings wildly depending on which staff member helps you, from genuinely warm and professional to rude and dismissive. The location near the harbor is excellent.

The hotel sits in a great location near Inner Harbor, but housekeeping quality is inconsistent—some guests praise spotless rooms while others report stained linens and dirty bathrooms. Pillows are uncomfortably soft, road noise reaches high floors, and parking costs $25 daily with tight access. Front desk service varies wildly from helpful to dismissive.