Charlotte, NC

Rooms are clean and spacious with good water pressure on lower floors, though higher floors have weak water pressure. Valet service is excellent but parking costs $61 per night with no clear pricing info. Staff treatment varies by race according to one guest, and Wi-Fi didn't work for another.

Rooms are clean but have thin walls that let noise bleed through from neighbors and downtown traffic. Staff quality swings wildly from genuinely helpful to rude and unhelpful. The $42 nightly valet parking is overpriced when you can park nearby for $15.

Rooms look fine at first glance but suffer from poor maintenance and inconsistent cleaning. Expect broken outlets, slow drains, wet carpets, and staff to refuse basic requests like complimentary water. Front desk service ranges from sarcastic to abusive.