Cleveland, OH

The rooms are large, clean, and feature exceptionally comfortable beds with river views. Staff quality varies wildly: some deliver flawless service while others ignore frustrated guests. Valet parking costs $60 daily, which guests find excessive.

Rooms are clean and comfortable with good beds and water pressure. Staff goes out of their way to help you. Parking costs $50 and is off-site, which guests find annoying for the price.

Rooms are clean with comfortable beds and nice arcade views, but noise carries from events and hallways. Parking costs extra and old TVs lack streaming. Staff quality swings between genuinely helpful and rude, so your experience depends on who checks you in.

Spacious rooms with walk-in showers and clean bathrooms attract most guests, though one visitor found dust and poor hallway maintenance. Staff consistently go above and beyond with personalized service. Parking costs over $50 nightly, which some find steep for downtown Cleveland.