Denver, CO

Staff here genuinely care and handle requests without fuss. Rooms are clean and spacious with decent views, though decor feels a bit dated. Downtown location puts you steps from shopping and restaurants, with easy airport access.

The Crawford has beautiful, comfortable rooms with great location next to Union Station, but noise from the bar area can wreck your sleep if you're nearby. Service quality swings wildly between dismissive and excellent depending on which staff member helps you.

Spotless modern rooms with stone surfaces, motion-lit beds, and glass showers impress most guests, though one found the bathroom cramped with an awkward layout. The rooftop lounge with mountain views and excellent location across from the convention center stand out. Staff treats you well and the gym is bigger than typical hotel gyms.

Beds and cleanliness divide guests - some praise comfort and spotless rooms while others report firm mattresses, broken furniture, and inconsistent housekeeping. Location on 16th Street is excellent with nearby shopping and transit. Front desk staff training needs work based on check-in errors, though kitchen staff impresses at events.

This hotel sits in an unbeatable downtown location with quiet rooms and strong views. Rooms are clean and comfortable with good beds, though some lack standard amenities like toiletries and extra towels. Staff quality varies but standouts like Joy and Mya deliver exceptional service.

Staff treats guests well and the downtown location works great. Rooms have themed decor and comfortable beds, though cleanliness standards vary. One guest had no hot water for three nights, so plumbing reliability is uncertain.

Beds are comfortable and rooms feel clean when things work, but you'll hit maintenance issues like broken showers, faulty AC, and thin walls that let noise bleed through. Staff ranges from friendly to unhelpful. Downtown location is walkable, but expect $64 valet parking and potential corner-cutting on amenities.

Rooms are clean, comfortable, and well-maintained with decent city views. Staff treats guests kindly and the hotel sits in a walkable downtown location near attractions. Breakfast is included and fresh.

Rooms are spacious with comfy beds and city/mountain views, but lack tubs, outlets near beds, and luggage stands. Staff excels at customer service. Parking costs $15 nightly and the process is annoying. The on-site restaurant and Starbucks are convenient.

Ember is genuinely clean and quiet with comfortable beds. Staff go out of their way to help. The location puts you near downtown, public transit, and shops within walking distance. Common areas include a kitchen, fire pit, and jacuzzi.

Staff goes above and beyond with helpful service and warm cookies greet you at check-in. Beds are comfortable but rooms have serious temperature control problems, paper-thin walls, and highway noise that makes sleep hard. Cleanliness and maintenance issues vary wildly depending on which room you get.

Spacious clean rooms with comfortable beds and good temperature control, though some guests heard noise from the lobby through open layouts. Staff goes out of their way to help. Pool needs better maintenance and elevator areas smell bad.

Staff delivers excellent service, but rooms range wildly in condition. One guest found threadbare furniture, dirty windowsills, and broken fixtures, while another praised elegant, quiet rooms. The hotel nickel-and-dimes you on parking, internet, and amenities that competitors include free.