Naples, Italy

Spacious rooms with amazing showers and stunning bay views make this hotel shine, backed by genuinely warm staff and excellent breakfast. The location sits on a busy street with traffic noise and requires a 20-minute walk to reach most attractions, but the views compensate for the inconvenience.

Spacious, clean, well-designed rooms with views of Naples Bay and Vesuvius. Staff are genuinely friendly and attentive. Breakfast and dinner are mostly excellent, though kitchen execution can be inconsistent on eggs and main dishes. The hilltop location means a steep walk back to the hotel.

Spacious rooms with bay views and comfortable beds get consistent praise, but the hotel is aging and has serious flaws: balconies rust, the AC system switches off seasonally so you freeze or sweat depending on the month, and prices don't match the dated facilities. Staff and location are excellent.

Rooms are clean and comfortable with potential Vesuvius views from balconies. Thin walls let you hear neighbors clearly, and AC runs loud. Staff speaks English and excels at service, breakfast impresses, but the location keeps you away from the city center.

The hotel has a great location near the port and impressive common areas like the pool and gym, but guests sharply divide on whether the rooms justify the high price. Some call rooms modern and comfortable, others say they feel tacky and run down despite fancy attempts. Weak water pressure and finicky electronics frustrate many visitors.

Rooms are spacious and comfortable with strong Wi-Fi, but ventilation problems plague the hotel since windows face a noisy street and AC often fails, leaving guests stuffy. Staff are helpful and the location near the port and airport works well. Breakfast quality swings wildly between excellent and disappointing depending on when you visit.

Rooms are spacious, quiet, and comfortable with solid beds. Staff quality varies greatly—some go above and beyond while others nickel-and-dime you on extras like drinks and parking. The hotel is clean and modern but charges premium prices for average food and services.

Rooms are clean with good views but run hot with poor temperature control. Location near the train station works well for sightseeing. Staff is friendly but inconsistent, especially with valet service and breakfast seating. Courtyard events can make rooms unbearably loud at night.

Spacious, quiet rooms with great city views and modern design in a walkable location. Staff are mostly friendly and attentive, though one guest had a serious booking cancellation problem handled poorly. Breakfast is good with coffee and light international options.

Rooms are clean with comfortable beds and decent balconies, but plumbing fails (low pressure, drainage problems, broken toilets), walls are paper thin, air conditioning doesn't work, and the neighborhood has heavy police presence and feels unsafe at night.

Rooms are clean and comfortable with good beds, though they run small and some lack air conditioning. The staff is genuinely helpful and go out of their way for guests. Location right by the train station makes it perfect for quick stays, though breakfast juices taste watered down.

Rooms are spacious and clean with decent soundproofing, but beds are hard and lack basics like kettles and fridges. Staff quality varies wildly. The location near the train station offers great transit access but the neighborhood has serious safety issues with frequent theft and mugging.

Rooms are spacious and clean with comfortable beds, but noisy plumbing and street noise from the busy road are common issues. Staff are helpful and friendly, though some receptionists lack warmth. The hotel works well for short stays near the train station, but breakfast is overpriced and the neighborhood is dirty.

Rooms are spacious and clean with comfortable beds and good soundproofing, though some guests reported cold temperatures and poor bathroom ventilation. The Metro is nearby for easy transport. Construction noise disrupted some stays, and housekeeping ignored do-not-disturb requests. The surrounding neighborhood has run-down areas.

Spacious, spotless rooms with modern bathrooms and excellent breakfasts. Staff consistently goes above and beyond with genuine warmth and professionalism. Hotel sits near Napoli Centrale with shuttle service, though location feels less central at first glance.

Good central location and helpful staff make this hotel worth it, but expect small rooms, limited breakfast (eggs cost extra), and they only give you one water bottle regardless of stay length. Rooftop breakfast terrace has nice views.

Rooms vary wildly in quality and cleanliness. You pay premium prices mostly for the seafront location and castle views, but expect outdated furnishings, noise from hallways, and surprise fees like the 130 euro city tax. Families with kids report better experiences than solo travelers.