New Orleans, LA

Rooms are spacious but deteriorating with broken doors, faulty drains, and stained windows. Staff is friendly and breakfast is good, but the location has serious safety issues including street crime and public intoxication at night. Maintenance problems and inconsistent Hilton loyalty benefits make this a risky choice.

Rooms are spacious, clean, and comfortable with river views, though showers have poor design and early morning train noise disrupts sleep. The location puts everything within walking distance of French Quarter and Riverwalk. Resort and parking fees upset guests, but staff deliver excellent service.

The location on Canal Street beats the rooms. Beds are clean and comfortable with plenty of pillows, but drawers lack space and showers run slow with weak hot water. Staff ranges from great to forgettable, and watch out for surprise charges on your bill.

Great location near Bourbon Street and major attractions. Staff provides exceptional service. Beds are extremely hard and uncomfortable, rooms sometimes have mold or moisture issues, and cleanliness varies by floor.

Staff quality swings wildly—some go way above and beyond while others ignore requests. Ice machines don't work, bathrooms aren't in the lobby, and housekeeping needs requesting. Water temperature in showers fluctuates unpredictably. Early check-in handling is inconsistent.