Reno, NV

Rooms are hit or miss. Some are clean with nice beds and river views, others have stains and feel dingy despite high prices. Staff are genuinely friendly and helpful, but no complimentary breakfast even for elite Marriott members.

Staff consistently go above and beyond with excellent service and genuine attention to detail. Restaurants serve high-quality food at reasonable prices with attentive servers. No reviews describe the actual rooms, beds, or noise levels.

Rooms are modern, clean, and quiet with good views from upper floors. Staff remembers regulars and treats you well. The main casino floor gets smoky but doesn't bother guest rooms much.

Rooms are clean and comfortable with decent views, though some guests found dirty windows or worn details. Staff are friendly and helpful. The downtown location near transit works well, but parking across the street at night bothered one solo traveler. Limited food options and front desk lacks restaurant info.

Rooms are clean and smell better than typical casino hotels, with some offering nice mountain views, but expect older building issues like broken elevators and escalators. Shower water runs lukewarm, curtains don't block light fully, and some rooms smell like smoke despite being non-smoking. Staff at check-in is slow and rude, failing to contact guests about lost items.

Rooms are spacious and quiet with good cleanliness overall, but housekeeping sometimes misses basics like towels and trash removal. Staff quality varies wildly from exceptional to unresponsive at front desk. Breakfast is pricey, the hot tub breaks down, and room maintenance issues don't always get fixed.

Rooms are shabby with peeling wallpaper, broken fixtures, and noise from ice machines and loud AC units. Expect long check-in lines, confusing parking and building layout, and staff that won't help with luggage carts. Only book here if the casino matters more than the room.

Rooms are clean and comfortable with good views, but serious maintenance issues plague the property. No hot water at night, broken thermostats, moldy showers, and hallways that smell like spoiled seafood make this place inconsistent. Staff and restaurants are genuinely friendly, but the hotel itself needs major repairs.

Rooms are clean and modern, but the hotel has maintenance issues: elevators break down regularly, escalators go out of service, and basic amenities like ice machines and hot water fail. Staff and dining are solid, but expect frustration getting around the building.

Rooms are spacious and clean. The restaurant delivers excellent food, and staff treats guests with genuine kindness and attention. Unique perks include a climbing gym, sauna, and steam room. Location puts you steps from downtown attractions.