Atlanta, GA

Rooms are clean, spacious, and comfortable with quality bedding. Staff quality varies wildly by person, and valet parking costs $60 nightly. The downtown location near attractions and transit is excellent, but the immediate neighborhood feels unsafe to some guests, especially in late afternoon.

Staff excels but rooms disappoint. Expect noise from hallways and rooftop bar that disrupts sleep, cramped bathrooms, worn finishes that feel cheap, and HVAC that doesn't work properly. Bathrooms need updates and sheets may be stained.

Staff and location shine, but rooms are inconsistent. Some guests praise cleanliness and comfort while others report stains, broken lights, low water pressure, and ignored housekeeping requests. Expect mixed maintenance issues and hit-or-miss service reliability.