Raleigh, NC

Rooms are clean and spacious with comfortable beds. Staff goes above and beyond with friendly service and quick problem-solving. Breakfast impresses guests with quality food and variety, and the location puts restaurants and shops within walking distance.

Clean rooms with comfortable beds. Staff are genuinely friendly and helpful. Free breakfast and parking. Hot tub doesn't work properly, and the location sits 10 minutes outside downtown Raleigh near NC State.

Rooms are spotless with comfortable beds, good showers, and kitchenette amenities. Staff consistently goes above and beyond, even discounting rates during emergencies. Location near Raleigh works well with a gas station directly across the parking lot.

Rooms are clean and comfortable with good amenities. Staff goes out of their way to help with problems. The location puts you near shopping, dining, and restaurants without needing to travel far, plus you get free breakfast and airport shuttle service.

Spacious rooms with kitchenettes and good views of the park come clean and comfortable. The North Hills location puts grocery stores and restaurants within walking distance. Staff solve problems fast, breakfast rotates daily, and parking now costs $25 to $30 per day.

Rooms are spacious, clean, and well-designed with comfortable beds and modern bathrooms. Staff consistently goes above and beyond to help guests. The on-site restaurant serves good food, though breakfast and all-day coffee aren't free.

Rooms are clean, modern, and comfortable with good bed quality and shower pressure, though one guest found it weak. The location near NC State campus and restaurants is excellent. Staff friendliness varies, but the hotel has issues honoring its loyalty rewards program.

Rooms are spacious, clean, and comfortable with good beds. Staff are friendly and helpful, offering shuttle service. The location requires awkward turning to access the hotel, and one guest had heating issues though management followed up well.

The rooms are spacious and clean with good blackout shades and quiet despite street noise. Staff is friendly and helpful. Valet parking costs $35 and the hotel has lost guest items without proper accountability, so don't leave valuables unattended.

The Casso has modern, spacious rooms with quality memory foam mattresses that run soft, huge windows with city views, and excellent cleanliness. Staff goes above and beyond, but the hotel is noisy and costs more than some guests expect for what it delivers. Location near downtown Raleigh is a major plus.

Rooms are small without desks, beds are comfortable, but USB ports and outlets don't work reliably. Towels sometimes smell of mildew. Staff quality varies wildly from inattentive to exceptional. The property is aging and maintenance issues are piling up.

Rooms feel dated with uncomfortable furniture, thin pillows, and hard beds. Housekeeping misses details like wrinkled comforters and hair on pillows. Staff delivers genuine kindness, but noise bleeds through walls and the restaurant feels neglected for a $400-per-night hotel.

Staff genuinely excel at service and go beyond expectations. Rooms are clean and comfortable with good beds, but thin walls let you hear neighbors clearly. Location works great for downtown but parking spaces are cramped and weekend prices spike.

Spacious suite rooms with good breakfast and friendly staff, especially during the complimentary evening happy hour. One guest found a soaked carpet and dirty mirror, suggesting housekeeping inconsistency. Location near shopping and dining works well for business travelers.

Rooms are spacious and clean with comfortable beds. Staff goes out of their way to help. The free breakfast beats most hotels, and the on-site bar is a nice bonus. Location near the arena works well, though little else is within walking distance.

Rooms are clean, spacious, and quiet with good water pressure and comfortable beds. Staff excels at service but the hotel has billing problems and charges $12 nightly for parking. Plan around the 8am water shutoff and check your invoice carefully at checkout.

Rooms are clean and spacious with good amenities and working AC. Staff quality varies wildly, from genuinely helpful to dismissive. Location near restaurants and interstate is convenient.

Staff is friendly and responsive. Rooms are clean with comfortable beds, but thin walls let noise through from hallways and parking lots. Watch out for the shower's dangerous drop-off edge and maintenance issues like broken toilets and falling caulk.

Skip this hotel. Multiple guests reported roaches, outdated rooms with old TVs and rusty sprinklers, and poor upkeep that doesn't match Marriott standards. One guest had no keycard for their entire stay and staff hung up on complaint calls three times.

Staff treats you well and rooms are clean with comfortable beds. The bathroom is tiny and outdated with chipping paint. Pool is cemented over, breakfast is limited unless you're a diamond member, and the hotel charged one guest full price despite a weather cancellation.