St. Louis, MO

Staff treat you well and the location next to Union Station puts you near the arch and ballpark. Breakfast is generous and you get free drinks nightly. One guest got hit with unclear parking charges and construction noise bothered some people, so confirm what you're paying for before arrival.

Staff treat you well and remember your name. Rooms are comfortable with good Arch views, though some guests find them smaller than expected. Gordon Ramsay's restaurant impresses at dinner but charges steep prices, while breakfast stands out as excellent.

Beautiful modern rooms with good views, but noise from Ballpark Village disrupts sleep before 10 PM. Staff excel at service while room service ordering frustrates guests. Housekeeping sometimes misses details like hair in showers and stains on linens.

The beautiful historic building and excellent front desk staff shine, but cleanliness varies wildly. Some guests report filthy rooms with dirt, gum, and stains, while others praise spotless service. Rooms feel dated and basic for a 4-star hotel.

Spacious clean rooms with arch views. Staff goes above and beyond with service. Breakfast is decent and the pool works for kids. Parking costs $30 daily and the surrounding neighborhood looks rough with abandoned buildings and homeless people around.

Staff here genuinely cares and makes your stay exceptional. Rooms are clean and comfortable, but ask for an even-numbered room away from the noisy atrium. The building needs updates but the location near the Gateway Arch and Busch Stadium beats competing hotels at this price.

Spacious rooms with full kitchens and comfortable beds make this a solid choice, but cleanliness is hit or miss with some guests reporting stains on walls and floors plus housekeeping that skips details. Staff responds well to complaints and breakfast is good, though the location near emergency services means occasional siren noise.

Staff treats you well and the restaurant impresses, but the hotel badly needs updates. Guests report mold smells, rusting fixtures, and dated elevators that make rooms feel neglected despite the grand building exterior.

Rooms have broken fixtures, dirty mattresses, no hot water, and street noise. Staff ranges from friendly to rude. Valet service moves at a crawl. Location near the arch is good, but maintenance problems and poor service recovery make this a risky choice.

Spacious, clean rooms with good showers satisfy most guests. Staff excel at breakfast and service. You'll pay for valet parking with no self-parking option, and thin walls mean noise from neighbors can disrupt sleep.

Staff treats you well and breakfast is solid. Rooms are clean but smell like smoke on some floors, heaters can be loud at night, and you get decent views of the Arch. Location is safe and near the greenway.

Rooms are spacious with comfortable beds and Arch views, but expect hidden fees (parking $40/night, $150 deposit), dirty bathrooms sometimes, no in-room microwaves, and billing errors. Service quality varies wildly from excellent to ignored at the bar.

Rooms have maintenance issues like exposed pipes, dim lighting, broken outlets, and uncomfortable temperature control. Cleanliness problems appear frequently including dust, dark floors, and stained furniture. Staff and location near Fabulous Fox are strong points, but you'll pay extra for mediocre food with no free breakfast.

The Westin has beautiful rooms with great views and helpful staff, but cleanliness is inconsistent. Guests reported dirty surfaces, uncomfortable sofa beds, and one bedbug incident. Some got excellent service while others encountered slow housekeeping during busy periods.

Rooms are clean and spacious with good showers and nice views. Finding the entrance is confusing because you enter through the back by the events center. The casino is decent sized, staff are friendly, and live music venues draw crowds.

Rooms are small with poor water pressure, low ceilings, and often dirty with peeling wallpaper. Front desk staff are rude and unhelpful. Some guests enjoyed the location near the stadium and historic decor, but cleanliness issues and lack of advertised amenities make this an unreliable choice.

Clean rooms with firm beds and thin blankets. Free breakfast and dinner buffets plus evening drinks are solid perks. Great location near the Arch, and staff genuinely helps guests. The pool and hot tubs work well for relaxing.

The hotel sits in a convenient location near shopping but suffers from poor maintenance. Guests report dirty sheets, leaking tubs, peeling paint, loose faucets, and broken room phones. Management refuses to address complaints or offer refunds.