Dallas, TX

The Omni Dallas delivers comfortable rooms with great downtown views, spotless cleanliness, and excellent beds. Staff go out of their way to celebrate guests with complimentary upgrades, champagne, desserts, and personalized service. Parking works fine and nearby restaurants offer easy access.

Rooms are spacious, clean, and elegantly decorated with classic luxury style. Staff consistently goes above and beyond with personalized service and problem-solving. Expect high prices, limited late-night dining, and a $400 hold, but guests feel genuinely welcomed and pampered throughout their stay.

Rooms are spacious and clean but have serious noise problems from poor soundproofing and loud groups. Temperature controls don't work well. Staff ranges from friendly to dismissive, and security lapses with housekeeping leaving doors open happened. The hotel has lots of amenities but feels more clinical than warm.

Rooms are spacious with bold art-focused design, great views, and comfortable beds, though some have loose outlets and open showers that leak water. Staff and food are excellent. The artsy vibe feels unique but the location lacks nearby walkability.

Rooms are spacious with comfortable beds and mostly clean, though some guests report maintenance issues and dated facilities. Service quality varies widely by staff member. Breakfast is expensive and bland, so skip it. Prices jump significantly during high demand.

Rooms vary wildly in cleanliness and noise levels, with some guests reporting dirty carpets and floors while others praised spotless spaces. The bed is comfortable, but road noise and thin floors mean you'll hear neighbors and traffic. The rooftop bar and staff friendliness are genuine highlights that justify the cost.

Rooms are spacious with comfortable beds and good views, but maintenance issues plague the property: stains on carpets, dirty bathroom tiles, broken fixtures, and inconsistent AC. Valet parking costs $54 and operates without proper guest notification. Front desk service is inconsistent and sometimes unhelpful.

Recently renovated rooms are spacious, clean, and well-laid out with a comfortable living room style. Staff is helpful and professional. Night crew sometimes puts guests next to broken elevators, and overbooking happens, so confirm your reservation before arrival.

Rooms smell like marijuana and cigarette smoke, feel sticky and dirty, have broken air conditioning and non-working key cards. Staff ranges from rude to indifferent. The lobby and common areas are filthy with worn furniture, broken elevators, and a sketchy neighborhood with security issues.

This hotel has major maintenance problems: broken elevators, nonfunctional Wi-Fi, leaking faucets, and dangerous hot water that staff won't fix. Rooms are dirty with dust and hair, uncomfortable sagging beds, thin walls, and inadequate supplies like toilet paper and towels. Housekeeping fails to service rooms or change linens even when requested repeatedly.