San Jose, CA

Hayes Mansion gives you a quiet, well-maintained property with clean spotless rooms and nice views. Staff treat you well, the grounds offer plenty of space and grass, and the on-site restaurant serves good food. The peaceful atmosphere makes it feel more like a resort than a standard hotel.

Rooms are small but recently renovated with decent beds and showers, though you hear noise from neighbors and hallways. The property feels dated with old fixtures and poor amenities like a locked 1995 fitness room and no pool. Staff are indifferent, WiFi costs extra, and the hotel overcharges for what it delivers.

Rooms are spacious, clean, and quiet with good views. Staff consistently goes out of their way to help guests and remember regulars. The restaurant serves decent food quickly in a cozy setting, and the location puts you walking distance from restaurants and entertainment.

Rooms are spacious with comfortable beds, but furniture is worn and mismatched. Hot water cuts off nightly around midnight. Staff service ranges from friendly to nonexistent, and basic amenities like pool towels and room cleaning often go unattended.

Rooms are comfortable and quiet but multiple guests report no hot water and cleanliness issues. Staff like Gio provide excellent service and the restaurant and bar are convenient. The hot water problem is serious enough that some guests strongly advise staying elsewhere.

Rooms are old with worn furniture and outdated decor, but beds are genuinely comfortable and staff goes above and beyond to help. You'll save money here compared to nearby hotels, and the location works well for business travel or short stays.

Rooms are small and quality varies widely from clean and nice to dirty with broken fixtures. Staff service ranges from helpful to indifferent, wifi doesn't work reliably, and parking costs extra. The breakfast is good, but the bar has high prices and messy order fulfillment.