San Jose, CA

The Hayes Mansion sits on quiet, spacious grounds far from San Jose's busy streets and offers clean, updated rooms with good views. Staff consistently treats guests well, the restaurant serves solid food, and the property feels more like a relaxing resort than a typical business hotel. Expect a peaceful stay at a well-maintained historical mansion.

Rooms are small but recently renovated with decent beds and showers, though noise bleeds through walls and some have broken heaters. The building feels dated with outdated fixtures and no amenities like a pool. Staff are indifferent, WiFi costs extra, and the hotel overcharges for what you get.

Rooms are spacious, clean, and quiet with good views. Staff consistently goes out of their way to help guests and remember regulars. The restaurant serves decent food quickly in a cozy setting, and the location puts you walking distance from restaurants and entertainment.

Spacious, comfortable rooms with good beds, but worn furniture and mismatched decor disappoint. Hot water fails nightly around midnight. Pool amenities are poorly maintained, towel service is slow, and overall staff performance is inconsistent despite some standout individuals.

Rooms are comfortable and quiet, but hot water problems plague multiple guests and some rooms are dirty. Front desk staff like Gio excel at service. The on-site restaurant and bar are solid conveniences.

Rooms are old and dated with outdated furniture and stains, though beds are comfortable and clean enough. Staff are exceptionally friendly and helpful. You pay half the price of nearby hotels for decent basics if you don't mind aging decor.

Rooms are small and quality varies widely from clean and nice to dirty with broken fixtures. Staff service ranges from helpful to indifferent, wifi doesn't work reliably, and parking costs extra. The breakfast is good, but the bar has high prices and messy order fulfillment.