Toronto, ON

Rooms are spacious, modern, and clean with great lake views. Staff quality swings wildly—some go above and beyond while others turn down reasonable requests coldly. Heated pool, spa, restaurants, and retro arcade make the hotel itself entertaining, but expect to pay extra for parking and premium pricing throughout.

Spacious rooms with good views and comfortable beds sit in a prime downtown location near theatres and restaurants. Staff delivers exceptional service, though some rooms show age. The fitness center with sauna and hot tub works well for winter stays.

Staff treat you exceptionally well and anticipate your needs. Rooms are spacious and clean with great views, though sound carries between units. The location at Union Station and connected Path makes getting around easy, and lounges like The Library and Reign impress guests.

Rooms are spacious, quiet, and clean with good city views and walk-in showers, though hot water fluctuates sometimes. Staff are friendly and helpful. The location inside the Eaton Centre puts you in the heart of downtown with easy access to shopping, restaurants, and transit.

Comfortable beds and clean rooms with good city views. Staff genuinely remembers and helps guests. Skip room service, which comes in takeout containers and costs the same as delivery apps. The location near City Hall and PATH underground is excellent for business travelers.

Rooms are clean and comfortable with excellent water views. Staff goes out of their way to help guests. The hotel feels older but has good amenities like a pool and gym. Elevator problems and maintenance issues sometimes disrupt stays.

Rooms are spacious and comfortable with clean carpetless floors and good views. Staff responds fast to problems and treats guests well. Heating can fail so alert the front desk if your room stays cold, and pay parking at check-in to avoid double charges.

Clean, spacious rooms with comfortable beds and good views of the CN Tower. Staff consistently goes above and beyond with helpful service. Breakfast buffet is solid though eggs are limited, and elevators move slowly during peak times.

Staff excels at hospitality and makes guests feel genuinely cared for. Rooms are clean and comfortable with good beds, though some are small with occasional maintenance issues like lifted carpet. Watch out for construction noise on upper floors during the day.