Mérida, Mexico

Big clean rooms with comfy beds sit in a modern hotel far from downtown. The rooftop pool and breakfast shine, but thin walls let noise bleed through and staff ranges from warm to cold. Expect slow restaurant service during peak times.

Rooms are small with thin walls, so you hear outside noise. First floor rooms stay dark because glass walls need blinds down. The Mexican queen bed runs smaller than US sizes. Staff genuinely care and breakfast is basic but homemade. Adults only, walkable location, Michelin-recognized.

Skip this hotel. Rooms have broken AC, clogged sinks, sewage smells, and poor housekeeping even after multiple requests. Staff moves slowly, the restaurant serves limited food that's often unavailable, and management nickels and dimes guests with inflated transport fees and surprise resort charges.

Rooms are spacious and clean with comfortable beds. Staff goes above and beyond to help guests. Watch out for breakfast traps that charge 500 pesos for items beyond the basic fruit and toast, and parking can be tight at night.

The hotel has stunning design with high ceilings and a beautiful courtyard, but cleanliness and room quality vary wildly. Some guests got windowless rooms without warning and experienced dirty showers and weak water pressure. Staff friendliness saves it for most, though service inconsistency and weak internet happen.

The historic 1901 building impresses with beauty and location, but rooms are hit-or-miss on cleanliness and basic amenities. Street noise from traffic and nearby nightlife disrupts sleep. Expect dated plumbing, inconsistent housekeeping, and parking complications during holidays.

Rooms are old and hit or miss: some smell moldy, AC is loud, and cleaning misses spots like soap scum in tubs. Parking and pool both have problems. Staff quality varies wildly. Location near downtown is good but street noise is real.

Rooms are clean and spacious but roadside ones have severe traffic noise that wakes guests at 4-5am. Staff are friendly and helpful with special requests. Food quality is decent but inconsistent, and service can be slow when understaffed.