Indianapolis, IN

Staff here go way out of their way to help you. Rooms are spacious and clean with good breakfast included. One guest got locked out late at night when the main door froze, which was unsafe and frustrating.

Rooms are spacious and spotless with comfortable beds. The rooftop pool overlooking the city and included breakfast stand out. Staff consistently goes above and beyond with friendly, attentive service.

Staff here go above and beyond and guests rave about their service. Beds are comfortable and rooms are spacious, but some have minor issues like broken fridges, temperamental climate control, or noise from nearby elevators. The on-site bar and restaurant are solid.

Rooms are clean and modern with comfortable beds. The staff, especially Heather and Nate, go above and beyond to help guests. The on-site bistro serves excellent food including gluten-free options, making it worth eating at the hotel rather than leaving downtown.

Rooms have comfortable beds but suffer from broken heating, poor water temperature control, and small bathrooms lacking grab bars. Elevators frequently break down. The downtown location offers walkable access to restaurants and attractions, though the hotel struggles with understaffing during events.

Staff excels and location near the convention center works great, but rooms run small with inconsistent upkeep. Expect dated conditions like rust stains and worn hallway walls, plus valet parking takes forever and costs extra on top of already high nightly rates.

Rooms are spacious and clean with good views, but thin walls let you hear neighbors at night. Staff excels at service and breakfast, though front desk moves slowly and odd smells hit different areas of the hotel. Downtown location makes up for minor complaints.

Rooms are clean and comfortable with good beds, though cleanliness varies wildly by stay. Front desk staff range from unhelpful to accommodating, but breakfast and maintenance staff consistently impress. Downtown location works great for events, and the included breakfast buffet satisfies most guests.

Great location for Gainbridge events and downtown access. Staff is friendly and helpful. Rooms vary widely: some are spacious with excellent AC and beds, but lighting is poor in many rooms and some have maintenance issues like water stains and missing bathroom soap.

The hotel is renovating unevenly: some rooms have new bathrooms and look nice, but others feel dated and worn. Staff are consistently friendly and helpful. Expect navigation problems, broken A/C, parking fees, mediocre breakfast, and construction mess in common areas.

Rooms are spacious and beds are comfortable, but expect roaches, mildew smell, broken fixtures, and hard-to-work doors. Thin walls let you hear neighbors loudly. The neighborhood has safety concerns with suspicious activity in the parking lot.

Beds are comfortable and rooms are spacious and clean, but food costs way too much for poor quality and service suffers when the hotel isn't busy. Location near the convention center is excellent.

Rooms are clean and comfortable with good beds and pillows. Location downtown is excellent and walkable. Staff quality varies widely, some are helpful while others are rude, and housekeeping sometimes ignores do-not-disturb signs. Valet parking costs $40 per night.